Privacy Policy
Welcome to the PVC CARD PRINTING SERVICES Registry (NFD) Portal at farmerid.online (referred to as the "Portal", "we", "us", or "our"). We are committed to protecting the privacy and security of your personal data. This Privacy Policy details how we collect, process, utilize, and protect your information when you register, access our services, or make payments on our platform.
1. Information We Collect
To facilitate the compilation and delivery of digital and physical Farmer ID cards, we collect the following categories of information:
- Personal Identity Details: Full Name, Date of Birth, Gender, Father/Spouse's Name.
- Contact Information: Active Mobile Number and E-mail Address.
- Government Identifiers: Aadhaar Number (for identity verification and scheme checking purposes).
- Agricultural & Geographical Information: Land details, District, Block, State, and Pin Code.
- Transaction Details: Payment references, wallet top-up logs, and order history for manual PVC card delivery. We do not store raw credit card details or bank passwords; all payments are processed through secure, PCI-DSS compliant payment gateways (such as Razorpay).
2. How We Use Your Information
We utilize the collected information to perform the following operations:
- To verify and compile your smart Farmer ID card details using registry endpoints.
- To manage and maintain your Portal wallet balance and log download histories.
- To print and ship PVC Farmer ID cards for physical delivery requests.
- To send transaction alerts, notifications, and updates regarding your application status.
- To address queries, support requests, and process agricultural grievances.
3. Information Protection and Data Security
We implement robust technical and administrative security measures to protect your sensitive data from unauthorized access, modification, disclosure, or destruction. All connection streams are encrypted using Secure Socket Layer (SSL/TLS) protocols. Aadhaar details and cached responses are stored securely in password-protected databases access-restricted to authorized administrators.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We share data only in the following necessary scenarios:
- Service Providers: Secure payment processing gateways (e.g. Razorpay) and registered shipping partners for delivery of PVC cards.
- Legal Requirements: When required under applicable Indian laws, judicial orders, or government mandates.
5. Retention of Information
We retain your personal information as long as your Portal account remains active or as required to fulfill the transactional records and regulatory audit logs under Indian tax and security guidelines.
6. Your Rights
You have the right to review, update, or correct your registration details at any time by logging into the user dashboard. For assistance or details regarding data deletion requests, you can contact our support team.
7. Contact Us
If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact our Grievance Officer:
- Support Email: support@farmerid.online
- Helpline Number: +91 7756059847
- WhatsApp Support: Chat directly on WhatsApp